Customer satisfaction is our priority.
If you receive a damaged, defective, or incorrect item, we're here to help.
Return Eligibility
Returns may be accepted if:
- Product is damaged during delivery.
- Incorrect item was received.
- Product has a manufacturing defect.
- Return request is submitted within our eligible return period.
Non-Returnable Items
Certain products may not qualify for returns due to hygiene, personal use, or product-specific restrictions.
Refund Process
After inspection and approval, refunds (if applicable) will be processed according to the original payment method or agreed refund process.
Exchange
Eligible products may also be exchanged, depending on stock availability.
Return Shipping
If the return is due to our mistake, return shipping charges may be covered by GVL Group.
Need Assistance?
Email:
mhudsiraj@gmail.com
Phone:
+92 321 2109105